Questions
answered.

Every rendering fee is credited toward a soft furnishing order. For homeowners, the threshold is $1,500. For registered design studios, it is $2,500. The order must be placed within 30 days of your rendering delivery. When you meet the threshold, the full rendering fee comes off the furnishing total automatically — there is no code to enter and nothing to claim. If your furnishing order falls below the threshold, the credit does not apply and the rendering stands as a standalone service.

Between two and three hero angles plus one to two mid-shots of each room, depending on the room type. Photorealistic lighting, real materials, and furniture modeled to your actual dimensions. Two revision rounds are included. You also receive a sourcing list showing every furnishing item visible in the renderings, with pricing, so you can decide what — if anything — you want us to source.

Five to seven days from the moment we receive your photos and dimensions. Rush delivery — 24 hours — is available for a 50% surcharge. Additional hero angles are $70 each; additional mid-shots are $40 each.

Photos of the space from a few angles, rough dimensions (wall lengths, ceiling height, window positions), and any reference images showing the style direction you want. You do not need architectural drawings or a 3D model. Most clients send everything through the brief form in about five minutes.

Light soft furnishings: custom curtains, rugs, pillows, lighting, bedding, decorative objects, artwork, and mirrors. We do not supply sofas, beds, dining tables, or other large furniture — those are better handled locally where delivery and assembly are simpler.

Yes. This is the main reason to source through us rather than buy retail. Curtains are cut to your exact window dimensions. Rugs are made in the size your room needs, not the nearest standard size. Pillow covers are matched to the fabric and color you chose. Nothing is limited to what happens to be in stock.

Seven to fifteen business days by air freight to the United States and Canada. Curtains, pillows, lighting, and decor move quickly. Larger rugs may take longer depending on size. We confirm the expected timeline before you pay, so there are no surprises.

Free on orders over $200. Below that, shipping is calculated based on weight and destination, typically $12 to $35. The exact amount is shown before you pay.

Two revision rounds are included with every order, and most projects need one. Send us your notes and we adjust lighting, materials, layout, or furniture. If a revision requires a major layout change — moving walls, reconfiguring the entire plan — that is treated as a new project and re-quoted before we proceed.

Registered studios receive trade pricing on renderings and furnishings, plus white-label delivery so your clients see your studio name rather than ours. Apply through the Pro Portal with your studio name and email. Approval is usually within 24 hours. There are no annual fees and no minimum order requirements to maintain the account.

Contact us within 7 days of delivery with photos. If the item was damaged in transit or does not match what was ordered, we replace it or refund it in full and cover return shipping. If you simply changed your mind, returns are accepted within 30 days and you cover return shipping. Custom-cut items — curtains made to your measurements, rugs in non-standard sizes — cannot be returned unless defective.

We deliver renderings anywhere — they are digital files. For furnishings, we currently ship to the United States, Canada, the United Kingdom, Germany, France, Australia, and most EU countries. If your country is not listed, email us and we will check availability before you order.